Términos y Condiciones ksa

LEGAL BASES OF THE CAMPAIGN

"Get Lucky by Sending Money to Africa with Ria Money Transfer”

  1. Campaign organiser and official terms and conditions.

    1. " Get Lucky by Sending Money to Africa with Ria Money Transfer ", hereinafter referred to as the "Campaign", is jointly organised and conducted by Ria Money Transfer, Middle East with registered office Office 401, Building 14, Dubai Internet City, PO Box:50058, Dubai , United Arab Emirates.

“Fawri Money Transfer” , with registered office at FAWRI – Banking Services, Bank Al Jazira – Al Sahafa Branch, Thumamah Road, Riyadh 11455, Kingdom of Saudi Arabia.

 RIA and Fawri Money Transfer, each designated as the "Co-Organiser", shall be jointly referred to as the "Organisers". For the purposes of this Campaign, Fawri's responsibilities and rights are limited to the management of tax and similar obligations applicable to the promotion and prizes. Ria Will be honour the costo f the promotion bourne by Fawri towards the promotion.

1.2 The Campaign will be conducted in accordance with the terms and conditions set out in this document. By entering this Campaign, all Participants (as defined herein) agree to be bound by the terms and conditions set out in this document and any changes thereto from time to time. RIA reserves the right to change these terms and conditions at any time, which may be communicated to all Participants via social networking campaign and branches of Fawri Money Transfer.

1.3 Participants acknowledge that, prior to commencing the registration process, they have read and understood all the terms and conditions described herein, as well as any conditions relating to conditions of participation and entry into the Campaign. For any questions or concerns regarding this Campaign or the terms and conditions described herein, Participants may contact RIA Customer Service at 8008500075.

  1. Campaign Period

The Campaign will run exclusively for transactions sent to Kenya, Ghana, Ethiopia and Uganda , from 01st August 2023 to 31st October 2023 inclusive (the "Campaign Period") in the Kingdom of Saudi Arabia (the "Territory"). For the purposes of this paragraph, all times shall be deemed to correspond to the time zone legally in force in the Territory and the period for each day shall start at 00:00 hours and end at 23:59 hours.

  1. Conditions for participating in the Campaign

During the Campaign Period, any person wishing to participate in the Campaign must (i) order a remittance from within the Territory at any of the branches of Fawri Money Transfer, Kingdom of Saudi Arabia and all the digital platform of Fawri that are integrated as sending points of RIA's international network anywhere in the Territory or (ii) order a remittance to Ghana, Ethiopia, Kenya or Uganda Territory at any of the branches of Fawri Money Transfer, Kingdom of Saudi Arabia and all the digital platform of Fawri that are integrated as sending points of RIA's international network anywhere in the Territory.

Each person who orders a money transfer is assigned a serial number corresponding to the respective money transfer (which appears on the receipt under the heading "PIN" in the case of transfers via Fawri Money Transfer, or "Order Number" in other cases) by means of which the customer will be eligible this Campaign. A Participant may participate in the Campaign as many times as he/she has ordered  a money transfer (i.e. ordering the money transfer twice allows two participations in the Campaign). Participation in the Campaign is personal and, accordingly, participation by third parties other than the Participant is not permitted.

  1. Participant Requirements

4.1 To be a Campaign Participant all of the following conditions must be fulfilled:

  1. persons over 18 years of age on the date of the order or receipt of the remittance.
  2. being in the Territory with valid identification at the time of ordering or receiving the money transfer; and
  3. must (i) order a money transfer as described above and result in a PIN or Order Number for such money transfer, and (ii) the status of such money transfer at the time of the Sweepstakes must be "paid". Funds from a money transfer must have been properly paid to the payee to whom the funds were sent (in accordance with the payment order issued) no later than the day before the end of the Campaign Period. For this reason, money transfers that have not been paid and/or that have been cancelled for any reason before that date will not be accepted in the Campaign.

4.2 RIA reserves the right to reject any entry or registration (and award the Prize to an alternative Winner), in its sole discretion and without prior notice, to any Participant who (i) fails to comply with any of the terms and conditions described herein or fails, in RIA's sole discretion, to comply with any of the terms applicable to the money transfer, including, without limitation, the provision of erroneous details. For the purposes of this section, "erroneous" shall mean: (i) the details of the payee or payer are incorrectly or incompletely stated on the document under which the money transfer orders have been placed; (ii) they act fraudulently or unlawfully; (iii) they do not participate in good faith; (iv) are in breach of any law in force in the Territory; (vi) are the subject of any investigation by any public or regulatory body; or (vii) are, in the opinion of RIA, in breach of the anti-money laundering and terrorist financing regulations in force in the Territory.

4.3 Family members and affiliates of the persons responsible for this Campaign may not participate in this Campaign.

  1. Campaign Mechanism

 

5.1 Registration

To register for this Campaign, Participants must send money to any one of the 4 African countries included in the promotion and qualify themself from auto enrolment with the following details: PIN or Order Number, first and last name, telephone number and e-mail address. In the event that a Participant does not have a telephone number or email address, he/she may register using a telephone number/email address of a first-degree relative. With the exception of the e-mail address, all of the data listed above is mandatory for the Participant to successfully complete the registration for this Campaign. Registration is only valid if all personal data has been correctly provided and if the first and last names are correct according to a valid identity document. Registration is conditional upon acceptance of the terms and conditions of this Campaign and RIA's global privacy policy. After successful registration, Participants will be redirected to the auto eligibilty for the promotion.

5.2 Free nature of the campaign

Enrolment in this Campaign is free of charge. Participants are not obliged to pay any additional fees, other than the fees already paid for ordering a money transfer, which is one of the conditions of participation in this Campaign, as set out in section 4 above, and which shall constitute the legal consideration for participation in this Campaign. Participants and Winners, as defined in section 7 below, will be responsible for all costs and expenses not expressly included in these legal terms and conditions.

  1. Campaign Awards

6.1 The total amount of the Prizes of this Campaign is EIGHTY THOUSAND SAR (SAR 80,000), Winner's selection will be through Raffle draw and represents the net value after withholding of applicable taxes by the Organisers. The Prizes, as defined below, will consist of cash prizes of various amounts.

The Campaign Prizes consist of:

  1. One (1) grand prize winner of 50,000 SAR.
  2. One (1) winner of 5,000 SAR
  3. Fifty (50) winners of 500 SAR.

all referred to as the "Prizes" and individually as the "Prize".

6.4 Limitations on Awards

Prizes are non-transferable and consist only of the above. No alternative price will be offered. RIA accepts no liability to the Winners for any dissatisfaction with the Prize.

  1. Election of the Winners

7.1 Between 01st November 2023 and 30th November 2023, the Fawri will hold the Prize Draw to randomly select Entrants who comply with all terms and conditions of this Campaign via Raffle draw at a selected Branch. A screen recording of the computer and selection process and the resulting Winners (the "Winners") will be used.  All data of validly registered Participants will be centralised into a single list prior to participation in the Prize Draw which will take place after the end of the Campaign. Fawri will use a digital tool for the Prize Draw to randomly select the Winners of all Prizes. The Draw will consist of 52 individual draws for the Prizes listed in paragraph 5 above, i.e. one for the Grand Prize, one second winner and 50 for the Minor Prizes (i.e. 52 Winners).The Drawing will be conducted in the presence of a committee appointed by Fawri (the "Committee").

7.2 Notification of Winners

Winners will be notified no later than 30 days after the draw. Each Winner will be contacted by telephone a maximum of 5 times, on at least 2 different days. If a Winner cannot be contacted, the Prize will be forfeited and an alternative Winner (i.e. from the reserve list) will be selected. Each Winner must communicate at the time of receiving the call that he/she accepts the assigned Prize. In the event of forfeiting the Prize, the next Winner on the reserve list will be contacted. of Winners (the "Winners Publication").

7.3 Promotion of the Winners

By entering this Campaign, Winners agree to participate in such publicity as Fawri deems reasonable subsequent to the Campaign. The list of Winners will be announced after the acceptance of the prize from the winnwers.

Fawri will notify the Winners by email of the publication of such list (the "Winners Publication").

  1. Awards Ceremony

The Prizes will be awarded to the Winners following the announcement as described in section 7.3 above. Winners will be required to present the original receipt with the relevant PIN or reference number.

In respect of the Prizes, Winners will have 30 days from the Publication of the Winners to collect the Prize Amount.

Limitation of liability

9.1 RIA shall be exempt from any liability arising from the delivery of the Prize amount to the person appointed as proxy, as well as from the settlement of any indemnity or claim.

9.2 The Organisers or any of their service providers shall in no event be liable to compensate the Winner or accept any responsibility for any loss, damage or liability whatsoever arising out of the winning of the Prize.

9.3 The Organisers have the right to take all necessary measures in case of attempted fraud, abuse or any other attempt that may affect the image of the Campaign, the Organisers or the partners.

9.4 In the event of a dispute over the validity of the registration to the Campaign, the decision of the Organisers is final. The Organisers are released from any liability resulting from any of the following cases:

  1. registrations outside the Campaign period and any technical problems that may allow them.
  2. registrations lacking any of the mandatory data any technical issue that allows it.
  3. any legal dispute regarding the rights to Participants' telephone numbers/email addresses.
  4. any errors in the data provided by the selected Winners. The Organisers are not responsible for missing or inaccurate contact information, which is the sole responsibility of the Participants. The Organisers are under no obligation in the event that the details provided by the Participants are incorrect, which would result in the impossibility of contacting the Winner to redeem the relevant Prize.
  5. in the event that a Participant is unable to redeem the Prize for any reason unrelated to the Organisers.
  6. in the event that any Participant registered for the Campaign is partially or fully unable to participate in the validation process, if the inability is due to factors beyond the control of the Organisers, such as information that is incorrect, incomplete, transmitted with interruptions or delays or otherwise distorted as a result of the actions of those using the Website, malfunctioning of electronic devices, applications or technical equipment used in the current Campaign. These circumstances may also be due to technical difficulties that may affect Internet connections and/or technical applications/equipment of the Internet provider or malfunctioning of the email platform, in the case of the Organisers or Participants. These circumstances may also be due to changes in legislation that may influence the conduct of the Campaign (such as decisions taken by civil authorities, wars, natural disasters or similar events), the Prizes acquired as a result of the Campaign, their value, function, conditions of acquisition and/or distribution.
  7. in the event that a Winner does not respect the validation conditions of these rules.
  8. situations where the telephone number with which the Participants registered cannot be identified or called (incorrect, unassigned, deactivated, blocked, not in the coverage area of the telephone service provider), which leads to the Organisers being unable to contact the Participant; interruptions/malfunctions of telephone service providers due to network congestion or periods of heavy traffic;
  9. for any damages that the Winners may suffer in relation to the Prizes awarded, regardless of the nature of these damages, except in the cases expressly provided for by law and which require another type of liability. Participation in this Campaign implies the obligation of the Participants to respect the provisions of these terms and conditions.

  1.  Privacy policy

The Organisers are committed to protecting the privacy of Entrants. The personal information provided by the Participants will be kept private and will only be used to contact the Winners, unless the person requests otherwise. Fawri Money Transfer and Ria Money Transfer is responsible for the personal data collected. The contact details of the data protection officer are: dpo@riafinancial.com. The data provided by the Participants, in this case their full name, telephone number, e-mail address, and the "PIN" or "Order Number" of the money transfer, will hereinafter be referred to as the "Data". The processing of Participants' Data in this Campaign is necessary to manage their participation, and by registering for the Campaign the Participant acknowledges that he/she is informed of RIA's Data Protection Policy.  RIA will only store such Data until the end of this Campaign and after the expiry of the statute of limitations for possible legal action. However, the Data provided may be blocked for as long as required by applicable personal data protection legislation. Participants' Data will be disclosed to third parties if necessary in order to comply with legal or fiscal obligations. Participants' Data will also be accessible to external service providers connected with the Campaign (such as RIA's agents and the service provider in charge of managing this Campaign), with whom RIA has entered into the necessary agreements to ensure compliance with its obligations as data processors.

Participants may exercise their rights of access, rectification, opposition to processing, limitation of processing, data portability and deletion by sending their requests by letter addressed to RIA at Office 401, Building 14, Dubai Internet City, PO Box:50058, Dubai , United Arab Emirates or by e-mail to dpo@riafinancial.com, attaching to their request in particular a copy of their valid identification document. For further information, please refer to RIA's Data Protection Policy.

  1. Force majeure

Only in the event of force majeure that makes it impossible to carry out the Campaign or if RIA so decides and communicates the timely modification of the terms and conditions set out herein, the Campaign may end before 31st October 2023.

  1. Disputes

Any misunderstanding that may arise between the Organiser and the Participants shall be resolved by mutual agreement or, in cases where this is not possible, disputes shall be resolved by the competent court as set out in Section 9.4.

  1. Promotion Cost, taxes and associated fees

Fawri Money Transfer will calculate, withhold and pay all cost to promotion, taxes applicable to the Prizes as required by applicable law, and any other financial obligations of any other kind are the sole responsibility of the Winners. Ria Will Re imburse the total to Fawri Money Transfer.

 

  1. Divisibility

If any provision or part provision of these terms and conditions described is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the provision or part thereof shall be deemed deleted. Any modification or deletion of a provision or part of a provision under this section shall not affect the validity and enforceability of the remaining terms and conditions described in this section.

  1. Applicable law and venue

The terms and conditions of this document are governed by Kingdom of Saudi Arabia law, RIA and the Participants submit to the exclusive jurisdiction of the courts and tribunals of Kingdom of Saudi Arabia for the resolution of any dispute, unless, by law, the courts and tribunals of another location are competent, in which case disputes arising from this Campaign shall be submitted to the courts and tribunals established by law.