File a Complaint

 

To File a complaint, please contact Ria Customer Service before contacting your jurisdiction with a complaint.

Listed below are several ways to contact Ria Customer Service.

For Riamoneytransfer.com
Phone: 1-877-443-1399
Write: RiaMoneyTransfer.com
Attn: Manager, Customer Service Department
6565 Knott Avenue
Buena Park, Ca 90620
Email: customerservice@riamoneytransfer.com
 
For Ria Agent and Store Locations
Phone: 1-800-500-3994
Write: Ria Financial
Attn: Manager, Customer Service Department
6565 Knott Avenue
Buena Park, Ca 90620

Email: compliance@riafinancial.com

 

Alabama Customers Kentucky Customers Ohio Customers
Alaska Customers Louisiana Customers Oklahoma Customers
Arizona Customers Maine Customers Oregon Customers
Arkansas Customers Maryland Customers Pennsylvania Customers
California Customers Massachusetts Customers Puerto Rico Customers
Colorado Customers Michigan Customers Rhode Island Customers
Connecticut Customers Minnesota Customers South Carolina Customers
Delaware Customers Mississippi Customers South Dakota Customers
District of Columbia Customers Missouri Customers Tennessee Customers
Florida Customers Montana Customers Texas Customers
Georgia Customers Nebraska Customers Utah Customers
Guam Customers Nevada Customers US Virgin Islands Customers
Hawaii Customers New Hampshire Customers Vermont Customers
Idaho Customers New Jersey Customers Virginia Customers
Illinois Customers New Mexico Customers Washington Customers
Indiana Customers New York Customers West Virginia Islands Customers
Iowa Customers North Carolina Customers Wisconsin Customers
Kansas Customers North Dakota Wyoming Customers



Alabama Customers:

Alabama Securities Commission

Online:
http://www.asc.state.al.us/

Telephone Number:
800-222-1253

Back to Top



Alaska Customers:

Alaska Division of Banking & Securities

Online:
http://www.commerce.state.ak.us/bsc/

Telephone Number:
907-269-4584

By mail:
State of Alaska
DCCED, Division of Banking & Securities
550 West 7th Avenue, Suite 1850
Anchorage, AK 99501

Back to Top



Arizona Customers:

Arizona Department of Financial Institutions

Online:
http://www.azdfi.gov/

Telephone Number:
602-771-2800

Back to Top



Akansas Customers:

Arkansas Securities Department

Online:
http://www.securities.arkansas.gov/

Telephone Number:
800-981-4429

By mail:
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201

Back to Top



California Customers:

Department of Business Oversight

Online:
http://www.dbo.ca.gov/

Telephone Number:
800-622-0620

By e-mail:
consumer.services@dbo.ca.gov

By mail:
Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814-4052

California Consumer Complaint Notice

Back to Top



Colorado Customers:

Colorado Division of Banking

Online:
https://www.colorado.gov/dora/division-banking

Telephone Number:
303-894-7575

By mail:
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202

Colorado Consumer Complaint Notice

Back to Top



Connecticut Customers:

Connecticut Department of Banking

Online:
http://www.ct.gov/dob/

Telephone Number:
860-240-8299

Back to Top



Delaware Customers:

Delaware Office of State Bank Commissioner

Online:
http://banking.delaware.gov/

Telephone Number:
302-739-4235

Back to Top



District of Columbia Customers:

District of Columbia Department of Insurance, Securities, & Banking

Online:
http://disb.dc.gov

Telephone Number:
202-727-8000

Back to Top



Florida Customers:

Florida Office of Financial Regulation

Online:
http://www.flofr.com/

Telephone Number:
850-487-9687

Back to Top



Georgia Customers:

Georgia Department of Banking & Finance

Online:
http://www.dbf.georgia.gov/

Telephone Number:
888-986-1633

Back to Top



Guam Customers:

Guam Department of Revenue & Taxation

Online:
http://www.guamtax.com/

Telephone Number:
671-635-1835

Back to Top



Hawaii Customers:

Hawaii Division of Financial Institutions

Online:
http://www.hawaii.gov/dcca/dfi

Telephone Number:
808-586-2820

Back to Top



Idaho Customers:

Idaho Department of Finance

Online:
http://finance.idaho.gov/

Telephone Number:
208-332-8000

Back to Top



Illinois Customers:

Illinois Division of Financial Institutions Consumer Credit Solution

Online:
http://www.idfpr.com/

Telephone Number:
888-298-8089

Back to Top



Indiana Customers:

Indiana Department of Financial Institutions

Online:
http://www.in.gov/dfi/

Telephone Number:
317-232-3955
800-382-4800 (IN only)

Back to Top



Iowa Customers:

Iowa Division of Banking

Online:
http://www.idob.state.ia.us/

Telephone Number:
515-281-4014

Back to Top



Kansas Customers:

Kansas Office of State Bank Commissioner

Online:
http://www.osbckansas.org/

Telephone Number:
785-296-2266

Back to Top



Kentucky Customers:

Kentucky Department of Financial Institutions

Online:
http://www.kfi.ky.gov/

Telephone Number:
800-223-2579

Back to Top



Louisiana Customers:

Louisiana Office of Financial Institutions

Online:
http://www.ofi.louisiana.gov/

Telephone Number:
888-525-9414

Back to Top



Maine Customers:

Maine Bureau of Consumer Credit Protection

Online:
http://www.credit.maine.gov/

Telephone Number:
207-624-8527
800-332-8529 (ME only)

Back to Top



Maryland Customers:

Maryland Office of the Commissioner of Financial Regulation

Online:
http://www.dllr.state.md.us

Telephone Number:
888-784-0136

By mail:
Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202

Maryland Consumer Complaint Notice

Back to Top

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Continental Exchange Solutions, Inc. dba RIA Financial Services, NMLS ID 920968 at 500 N. Calvert St., Ste. 402, Baltimore, MD 21202 or (888) 784-0136.

Massachusetts Customers:

Massachusetts Division of Banks

Online:
http://www.mass.gov/dob

Telephone Number:
617-956-1501
800-495-2265 (MA only)

Back to Top



Michigan Customers:

Michigan Department of Insurance & Financial Services

Online:
http://www.asc.state.al.us/

Telephone Number:
877-999-6442

Back to Top



Minnesota Customers:

Minnesota Department of Commerce

Online:
http://www.mn.gov/commerce

Telephone Number:
651-296-2488

Back to Top



Mississippi Customers:

Mississippi Department of Banking & Consumer Finance

Online:
http://www.dbcf.state.ms.us/

Telephone Number:
800-844-2499

Back to Top



Missouri Customers:

Missouri Division of Finance

Online:
http://www.finance.mo.gov/

Telephone Number:
573-751-3242

Back to Top



For customers located in Montana, please contact Ria directly.

Back to Top



Nebraska Customers:

Nebraska Department of Banking & Finance

Online:
http://www.ndbf.ne.gov/

Telephone Number:
402-471-2171

Back to Top



Nevada Customers:

Nevada Financial Institutions Division

Online:
http://www.fid.state.nv.us/

Telephone Number:
702-486-4120

Back to Top



New Hampshire Customers:

New Hampshire Banking Department

Online:
http://www.nh.gov/banking/

Telephone Number:
603-271-3561

Back to Top



New Jersey Customers:

New Jersey Department of Banking & Insurance

Online:
http://www.state.nj.us/dobi

Telephone Number:
800-446-7467

Back to Top



New Mexico Customers:

New Mexico Financial Institutions Division

Online:
http://www.rld.state.nm.us

Telephone Number:
505-476-4885

Back to Top



New York Customers:

New York Department of Financial Services

Online:
http://www.dfs.ny.gov/

Telephone Number:
877-226-5697

By mail:
New York State Department of Financial Services
Consumer Services Division
One State Street
New York, NY 10004-1417

Back to Top



North Carolina Customers:

North Carolina Commissioner of Banks

Online:
http://www.nccob.gov/

Telephone Number:
888-384-3811

Back to Top



North Dakota Customers:

North Dakota Department of Financial Institutions

Online:
http://www.nd.gov/dfi/

Telephone Number:
701-328-9933

Back to Top



Ohio Customers:

Ohio Division of Financial Institutions

Online:
http://www.com.ohio.gov/fiin/

Telephone Number:
866-278-0003

Back to Top



Oklahoma Customers:

Oklahoma Banking Department

Online:
http://www.ok.gov/banking/

Telephone Number:
405-521-2782

Back to Top



Oregon Customers:

Oregon Division of Finance & Corporate Securities

Online:
http://www.cbs.state.or.us/dfcs/

Telephone Number:
866-814-9710 (OR only)

Back to Top



Pennsylvania Customers:

Pensylvania Department of Banking

Online:
http://www.banking.state.pa.us/

Telephone Number:
717-787-1854
800-722-2657

Back to Top



Puerto Rico Customers:

Puerto Rico Office of Commissioner of Financial Institutions

Online:
http://www.ocif.gobierno.pr/index_eng.html

Telephone Number:
787-723-8445

Back to Top



Rhode Island Customers:

Rhode Island Dept. of Bus. Regulation - Div. of Banking

Online:
http://www.dbr.state.ri.us/

Telephone Number:
401-462-9500

Back to Top



For customers in South Carolina, please contact Ria directly.

Back to Top



South Dakota Customers:

South Dakota Division of Banking

Online:
http://www.dlr.sd.gov/banking/

Telephone Number:
605-773-3421

Back to Top



Tennessee Customers:

Tennessee Department of Financial Institutions

Online:
http://www.tennessee.gov/tdfi/

Telephone Number:
800-778-4215

Back to Top



Texas Customers:

Texas Department of Banking

Online:
http://www.dob.texas.gov/

Telephone Number:
877-276-5554 (toll-free)

By mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705

Fax Number: 512-475-1313

Email Address: consumer.complaints@dob.texas.gov

Back to Top



Utah Customers:

Utah Department of Financial Institutions

Online:
http://www.dfi.utah.gov/

Telephone Number:
801-538-8830

Back to Top



Vermont Customers:

Vermont Division of Banking

Online:
http://www.dfr.vermont.gov/banking/home

Telephone Number:
802-828-3307

Back to Top



US Virgin Islands Customers:

US Virgin Islands Division of Banking

Online:
http://ltg.gov.vi/division-of-banking-and-insurance.html

Telephone Number:
340-774-7166

Back to Top



Virginia Customers:

Virginia Bureau of Financial Institutions

Online:
http://www.scc.virginia.gov/bfi/index.aspx

Telephone Number:
804-371-9657
800-552-7945 (VA only)

Back to Top



Washington Customers:

Washington Department of Financial Institutions

Online:
http://www.dfi.wa.gov/

Telephone Number:
877-746-4334

Back to Top



West Virginia Customers:

West Virginia Division of Financial Institutions

Online:
http://www.dfi.wv.gov/

Telephone Number:
304-558-2294

Back to Top



Wisconsin Customers:

Wisconsin Department of Financial Institutions

Online:
http://www.wdfi.org/

Telephone Number:
608-261-7578

Back to Top



Wyoming Customers:

Wyoming Department of Audit

Online:
http://audit.state.wy.us/banking/

Telephone Number:
307-777-7797

Back to Top



Watch our
Brand Video

Learn about Ria Financial

Join
Our Team

Learn about the opportunities to join our team

Global Offices
and Locations

Get a birds-eye view of our global presence

Our
History

It all started in 1987 - interact with key milestones

Senior Ria
Management

Meet key managers at Ria

About
Euronet

Learn about our parent company

Take a
Guided Tour

Watch a short video on how our money transfer service works

Get a Money
Transfer Estimate

We'd like to show you how competitive, easy and reliable we are. Get an estimate today!

Start a Money
Transfer Today!

*nav02-tool3(en-US)*

View a list of country-specific phone numbers.

View a list of country-specific phone numbers.

Send us an e-mail.

Use our location finder to search our more than 316,000 agents located around the globe. Or Give us a call and we'll help you find a convenient location for your Ria service needs.

Ria has more than 20,000 locations in the United States

Watch
the Video

Ria has been providing financial services for over 25 years. Watch this short video to learn more about our company and the financial products we offer.

Become
an Agent

Business owners can profit from this opportunity to increase revenues with no up front costs. By becoming a Ria Agent, you'll offer existing customers a valuable service and attract new customers in need of our services. Getting started is easy.

Become a
Correspondent

Ria welcomes the opportunity to establish and maintain correspondent (paying agents) relationships with financial institutions and other business entities in countries where we provide our payment services. We would like to partner with correspondents that value and provide exceptional customer service.

Money
Transfer

Sending global money transfers through Ria and our global network of 316,000+ locations is fast, safe and secure. We guarantee that your family, friends and business partners will receive their funds in a timely manner, with excellent customer service at all of our authorized locations.

Prepaid Debit Card

The smart, safe way to spend your money.

Currency
Exchange

We offer competitive exchange rates for a wide range of currencies and denominations. You can find our currency exchange offices and knowledgeable staff located at convenient locations throughout most major European cities.

Mobile
Top Up

Reload a mobile phone for you, or a relatvie, quickly and economically. Ria works with an extensive network of local, national and international mobile phone service providers.

Bill
Payment

For US Customers, we offer the convenience to pay bills quickly. Ria’s extensive catalogue includes over 3,000 of the largest and most prominent service providers in the US: Dish Network, Direct TV, AT&T, Comcast and many, many more…

Check
Cashing

Ria offers check cashing for most types of checks: Payroll, Government, State, Income Tax Refund, VA Benefits, Welfare, SSI, Traveler’s Checks and many, more.. Our fast service with low fees means more money in your pocket.

Payout at
Euronet ATMs

Ria now offers a fast, easy and affordable way to send money to Poland. Send money to your beneficiary in Poland and they can pick it up at any of Euronet's 1,900 ATM locations.

Ria Services Worldwide

Ria Worldwide supports all modern browsers. We have detected an unsupported browser.
Please upgrade to Internet Explorer 9 or 10, Firefox 17+ or Chrome 16+ for a safe and reliable experience.
If you are using Internet Explorer 9 please turn off compatibility mode.